As a content creator expert with two years of hosting experience, I recently had the opportunity to test out Hostinger’s web hosting services. I will provide my unbiased review of Hostinger’s features, performance, customer support, and user-friendliness as well as the strengths and weaknesses of Hostinger’s services.
Hostinger was founded in 2004 in Kaunas, Lithuania. The company has since grown to become one of the largest and most popular web hosting providers in the world, with millions of customers in over 178 countries. Hostinger is a popular choice for small businesses and individuals looking for reliable, budget-friendly web hosting.
Hostinger has secured a strong reputation, boasting a rating of 4.6 stars from 2430 reviews on HostAdvice and an impressive 4.7 stars from 19,139 reviews on Trustpilot. These high scores underline the quality and reliability of Hostinger’s services. Although they hold an F rating from the BBB, it’s based on just one review, so the overall positive feedback from a vast number of users is a more accurate reflection of their performance.
From start-ups to established businesses, Hostinger serves a diverse clientele. It’s a dependable alternative for bloggers, e-commerce sites, and dynamic online projects because of its consistent uptime and flexible hosting options.
Hostinger Plans
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Hostinger has three different hosting plans to choose from:
Single Web Hosting $1.99 mo.
Premium Web Hosting $2.99 mo.
Business Web Hosting $3.99 mo.
Please note that the above prices are for annual multiyear plans. However, even their shorter-term hosting plans are very cheap. And, their renewal rates are also more affordable than other hosts.
The Single Web Hosting plan is well-suited for beginners and first-time website owners. The Premium Web Hosting plan includes unlimited bandwidth and allows up to 100 websites. You also get a free domain for the first year. And, with the Business Web Hosting plan you get twice as much SSD storage and WordPress staging.
Creating Your Website with Hostinger
Hostinger has done an outstanding job of simplifying and streamlining the website creation process. I have to admit that I was thoroughly impressed. When you sign up with Hostinger, their wizard will guide you step by step in creating and setting up your website. I was able to create a WordPress website within a few minutes!
Hostinger’s website setup process will be especially helpful to beginners. They definitely have one of the easiest website creation features—even for WordPress.
Hostinger Dashboard
The Hostinger dashboard is very easy to use. At first, there may appear to be a lot to digest, but as you utilize it, you’ll find it very intuitive with easy access to all of your website functionality.
WordPress Hosting
I mentioned above that Hostinger has really made creating a WordPress site easy. In addition to the usual WordPress Admin, Hostinger also provides their own WordPress dashboard that allows easy access to important functionality such as caching, SSL, updates, and security. There’s also a built-in Maintenance Mode switch that you can use if you need to work on your website while preventing others from discovering your new content.
You can also access website staging from your WordPress dashboard, however you need to have the Business Hosting Plan to use it.
Overall, Hostinger has done a great job for WordPress users.
Website Security
Hostinger also gets high marks in the security category. I was very impressed with their Auto SSL feature, as my domain got free SSL installation immediately.
WordPress uses can click the Security tab on their dashboard to get a current security status on all of their themes and plugins.
And, Hostinger includes Cloudflare Protected Nameservers for better DDoS protection.
Website Speed and Performance
When it comes to website speed and performance, Hostinger delivers surprisingly excellent results. In our speed testing, Hostinger produced fast websites that rival the speed of some managed WordPress hosting providers. Hostinger posts consistently fast page loading times and impressive core web vitals.
Here are some sample speed test results via GTmetirx:
Customer Support
Hostinger offers 24/7 support, but their chat support isn’t fully live chat support. You can type your questions or requests into the chat box, but the stated wait time for a response was 10 minutes. Unfortunately, I didn’t get a reply until about an hour and a half later. So, while Hostinger has simplified the hosting process and includes some impressive features, their customer support response times could use some improvement.
The other issue I had with Hostinger’s chat support is that it’s actually difficult to access it. There isn’t a link or button handy anywhere on your dashboard. Even the Contact Us link doesn’t take you directly to chat support. It’s actually buried somewhere in the knowledge base. Basically, you have to type in some kind of question and eventually, you get the chat support option—at least that’s how it worked for me.
On the plus side, I did find the Hostinger support agents to be helpful and courteous once I did get a reply. They just need to work on faster response times.
Hostinger Pros and Cons
Pros:
- Lower Prices
- Lower Renewal Rates
- Quick and Easy Website Creation
- Easy-to-Use Dashboard
- Custom WordPress Dashboard
- Excellent Website Speed
- Fast SSL Installation
- 99.9% Uptime Guarantee
- 30-Day Money Back Guarantee
Cons:
- Daily Backups Require an Extra Fee
- Difficult to Locate Chat Support Link
- Support Response Times Can Be Slow
Conclusion and Recommendation
Overall, Hostinger is doing a great job in providing affordable web hosting. I’m very impressed with the way they have really simplified the process of creating your website. Even WordPress users can use their wizard to quickly create their website. And, Hosting includes great features including fast auto SSL installation, Cloudflare-protected nameservers, premium WordPress features, and a 99.9% uptime guarantee.
But, what’s really outstanding to me is the website speed you get with Hostinger. They have done a great job combining LiteSpeed technology with advanced caching to produce some very impressive results.
The only area that could use improvement is their customer support access and their chat support response times. Also, it would be nice if they included automatic daily backup without requiring an additional fee. However, because their prices and renewal rates are lower than others, even if you need to purchase daily backups it still won’t put a huge dent in your budget.
For those looking for affordable web hosting—and especially first-time website owners—Hostinger is a top choice.